What does a treatment at Bendigo Osteo involve?


What to expect at your first osteopathic appointment.

At Bendigo Osteo we understand if you are feeling tentative about making an appointment – especially if you have never been to an Osteopath before. Outlined below for you are the steps that your Osteopath will work through for your initial osteopathic treatment. We hope this helps you feel more at ease.


1. New patient form:

You will be greeted by our amazing reception team and asked to first complete a new patient form in the reception area. So please arrive 10mins early.

2. Case History:

Then you will meet your osteopath and head to the treatment room.  For the first 20 mins your osteopath will be taking a case history. This involves asking you questions about the nature of your injury/condition, medical history and activities of daily living.

3. Assessment:

Next your osteopath will assist you through a static assessment. This involves testing the affected area through a series of movements. As this happens your osteopath will be asking when you feel pain and assessing the range of motion you have.

4. Diagnoses, Treatment Plan, Consent:

Now your Osteopath has all the details, they will inform you of the possible diagnoses, what the treatment will involve, how many treatments you are likely to need and obtain consent. Before treatment begins they will make sure you understand what’s involved.

5. Osteopathic Treatment: 

For the last 30mins, the osteopath will then, using a range of manual therapy methods, treat your injury. These methods may be stretching, massage, manipulation, mobilisation, dry needing and or cranial. See What is Osteopathy for more details.

6. Advise:

Finally the osteopath may also recommend exercises and or give advise about how to manage your condition after the treatment.

Still have questions? Check out of common questions page. Here we explore Do I need to take my clothes off? Will I have to keep coming back? Will it hurt?


How much does it cost to see an Osteopath at Bendigo Osteo?

Initial Osteopathic treatment $100 ($90 concession)

Ongoing Osteopathic treatment $80 ($75 concession)

Concession rates are available to health care card and pension card holders.

Appointments made outside normal working hours (Mon- Fri 9:00-5:29) will incur an extra $5 afterhours fee.

If you have a chronic illness your GP can register you on an Enhanced Primary Care Program.  You could receive up to five Osteopathic appointments per year which are reimbursed by Medicare. Please email us at Bendigo Osteo and we can send you some more information about EPC. info@bendigoosteo.com.au

We also cover TAC*, Workcover* and Veteran Affairs.

*If you are on TAC or Workcover, appointments must be paid upfront. We provide you with the required paperwork, which you need to take back to TAC or Workcover whom provide you with reimbursement.

Massage at Bendigo Osteo:

What will it involve:

At Bendigo Osteo your massage appointment will begin with a brief case history, followed by a massage.

If you are a new patient please arrive 10 minutes early to complete some paperwork.

Please wear comfortable clothing for your massage.

Massage Fee:

Bendigo Osteo offers affordable remedial (deep tissue) or relaxation massages.

Remedial Massage rate: (With Meg, Julie or Melinda )

1 hour massage $85 ($80 concession)

1/2 hour massage $65 ($60 concession)

Meghan, Melinda and Julie are registered health care providers therefore health care rebates can be claimed (depending on the level of your health fund policy)

Massage Therapy rate: (with Jodi)

1 hr Massage $65  

Jodi is a registered Massage Therapist. Please note you cannot claim health cover for Jodi hence the discounted rate.

Gift Vouchers

Gift vouchers are available for massages. So Call us and we can post one out.

How do I pay?

A HICAPS facility is available so you can make fast on the spot health insurance claims for clients with extras.

We also accept Cash, Visa and MasterCard, American Express.

If you are on EPC you can claim your medicare rebate on the spot at the clinic.


Cancelling or missed appointments:

Our clinic is very busy! We have waiting lists and patients call in for urgent appointments. If you need to change or cancel your appointment time you must provide 24 hours notice.  You will be consequently charged a $25 booking fee if not. Bendigo Osteo will send you a reminder text of your up and coming appointment.